Training courses and practical workshops dedicated to maintenance services of the following branches of industry: automation, mechanics, energy, technology, design and construction
TPM3-Z

TPM Leader: how to manage maintenance department - advanced course

Objectives of the course:

  • Being aware of one’s own strengths and weaknesses
  • Development of management skills Rozwój umiejętności zarządzania
  • Increase of effectiveness by means of enhancing verbal and non-verbal communication
  • Development of skills of delegating tasks
  • Learning about the art of building and developing personality traits, authority
  • Development of „soft competencies”
  • Learning about and the ability of using in practice the methods and techniques of exerting influence, handling negative emotions and generating changes for the better

About us

Awards References ON-LINE trainings info

Course type

Open training

Course level

TPM3-Z

Duration

3 days

Location

The Engineering Training Center or the client company
See the laboratory

Dates

      Schedule

      day 1 h. 9.00 - 16.00
      day 2 h. 9.00 - 16.00
      day 3 h. 9.00 - 16.00

      Price

      Contact us!

      Highlights

      • A certificate of completion in 2 languages – Polish and English
      • Educational aids: scripts
      • Access to specialist magazines and technical literature
      • Writing aids (pen, notebook)
      • A bag of company gadgets
      • Complete care of idividually assigned customer service person
      • Participant Cards with discounts to partner restaurants / pubs in Gliwice

      Prerequisites

      Accomplishment of TPM Leader: or how to manage maintenance department - basic course or skills on similar level.

      Catering

      Participants of our courses are entitled to a two-course meal and have unlimited access to Coffi Di‘Italian Espresso Bar.
      More information

      Contact

      tel.: 0048 32 4111 000
      e-mail: info@emt-systems.pl

      Closed trainings

      This course is also available as a closed training where the dates, price, locations and the content is settled individually with the Client

      Certificate

      After the training course each participant acquires billingual, personal certificate descriptively confirming acquired skills in accordance with ISO 9001:2015 and ISO 29990:2010 TüV NORD Polska procedures
      More information

      Accommodation

      List of hotels near the training location

      Please contact us on:

      0048 32 4111 000

      info@emt-systems.pl

      should you have any questions on the course you have chosen

      ENQUIRE APPLY

      Course program

      Day 1: Managing a Maintenance Department Team by authority
      1. Introduction (introduction of participants, organizational matters, presentation of the objectives and particular steps of the training as well as rules of working together)
      2. The art of persuasion and exerting influence – Management/Authority/Charisma – the principles of persuasion by Robert Cialdini
        • the principle of reciprocity
        • the principle of scarcity
        • the principle of authority
        • the principle of consistency
        • the principle of liking
        • the principle of consensus
        • how to use each of those principles in everyday work
      3. Methods of building authority in a team
        • basic factors contributing to building authority
        • delegating tasks, making „to do” lists, deciding what may be delegated and what cannot (based on company’s experiences)
        • scenes, practicing delegating tasks and managing
        • authority of functions, knowledge and personality
      4. The role of authority
        • basic factors contributing to building authority
        • authority of function, knowledge and personality
      5. Communication skills test
      Day 2: Managing Maintenance Department by positive emotions
      1. Stress management and controlling emotions
        • calling emotions by their proper names
        • emotional intelligence
        • what is stress and when it occurs
        • making decisions when in stress
        • exercise about stressful situations – how to handle stressful situations, brainstorming
      2. Hoshin Kanri methodology in self-management
        • personal mission, vision and strategy of operation
        • questions about current and future state
        • an exercise „time machine”, or where do I see myself in 5 years in a professional, personal, financial and health life
        • driving forces and factors that are helpful in everyday life
      3. Practice
      Day 3: Managing Maintenance Department by change for the better
      1. Adult learning styles - a test
      2. Four steps to overcoming the fear of change – a WWKD model
      3. Types and models of resolving conflicts
        • a test, practical exercises
        • a case study of a trainer and participants
      4. Kaizen in the life of all of us – exercises
      5. Eight steps to resolving problems at home and at work
        • calling a team
        • description of a current status
        • temporary solutions
        • finding sources of problems
        • identification of the most important sources of problems
        • plan of action
        • similarities, preventive actions
        • celebrating a success
        • summary
      ENQUIRE APPLY Printable version
      ENQUIRE APPLY

      Catering

      The essential elements of the training courses organized by EMT-Systems are content, well-qualified trainers and modern equipment. However, as the Engineering Training Center we also pay attention to the highest quality of catering services.

      Each day of the course the participants receive:
        • Unlimited access to our EMT Coffi Di‘Italian Espresso Bar. During short breaks in classes our students may use the fully stocked coffee bar:
          • THERMOPLAN BW 4 – a professional Swiss coffee machine used in best cafes. You may choose the coffee you like best - Cappuccino, Espresso, Americano, Caffe Latte and Turkish Coffee.
          • Traditional vending machine serving different types of coffees and hot beverages such as tea, hot chocolate or borscht.
          • A selection of kettles, coffees and teas for self service.
          • Sparkling and still mineral water, squash.
          • A selection of cookies and fruit.
      The highlight is the aroma of freshly ground coffee!
      • A two-course lunch - the cuisine offered by two nearby diners is a combination of traditional, home-made flavors known from modern dairy bars with meals served in restaurants.

      Related trainings

      TPM2Maintenance management according to TPM - level 2
      TPM3-PTPM Leader: how to manage maintenance department - basic course
      TPM4Process optimization in maintenance departments
      TPM5Statistical methods in TPM
      TPM6Developing KPI factors in Maintenance Departments

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      Choose one of the available dates. If you are interested in a tailor-made training, contact us on +48 32 411 1000.

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      TRAINING INFORMATION

      TPM3-Z: TPM Leader: how to manage maintenance department – advanced course
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      Administratorem Twoich danych osobowych jest EMT-Systems Sp. z o.o. z siedzibą przy ul. Bojkowska 35A, 44-100 Gliwice. Dane osobowe są zbierane i przechowywane w celu przetworzenia w/w zapytania. Masz prawo do pełnego dostępu do swoich danych osobowych, ich przenoszenia, sprostowania, usunięcia lub ograniczenia przetwarzania, a także wniesienia skargi do Prezesa Urzędu Ochrony Danych Osobowych, jeśli uznasz, że twoje prawa zostały naruszone. Pełna polityka prywatności dostępna jest pod adresem: Polityka prywatności


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      High quality of our services is confirmed by
      continuously returning clients.

      As much as 85% of enterprises that we have worked
      with decided to choose our trainings once again.
      It is reflected in the received references.

      A course for the unemployed referred by PUP (Employment Agency) ...
      We appreciated high qualifications and involvement of the trainers, who presented extensive knowledge of the discussed topics. Graduate of the course has made it clear that the acquired knowledge improves their attractiveness in the labor market Read more
      Training course was carried out according to the requirements of PUP (District Employment Agency)...
      The course venue, delivery of the service and qualifications of the teachers were positively evaluated Read more
      The courses were closed and took part at Client’s premises...
      Training courses often went beyond the agreed program and focused on problems connected with the production machines available at our facility Read more
      See all references

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