ZJ6
Internal auditor of management systems - simulation game
Course aim:
After completing the training, the participant:- Has comprehensive knowledge of auditing methods, techniques and methods
- Is prepared to act as an internal auditor
Target group:
Employees who are or want to become internal auditors of management systems.Course type
Open training
Course level
ZJ6
Duration
3 days, 21 hours
Prerequisites
Location
Laboratory in the Engineering Training Center in Gliwice or the client company
See the laboratory
See the laboratory
Dates
Please contact us
Schedule
day 1, h. 9.00 - 16.00
day 2, h. 9.00 - 16.00
day 3, h. 9.00 - 15.00
day 2, h. 9.00 - 16.00
day 3, h. 9.00 - 15.00
Price
2000 PLN (netto) + 23% VAT
Highlights
- A certificate of completion
- Educational aids: scripts
- Access to specialist magazines and technical literature (regarding stationary training)
- Writing aids (pen, notebook) - regarding stationary training
- Complete care of idividually assigned customer service person
- Participant Cards with discounts to partner restaurants / pubs in Gliwice (regarding stationary training)
Catering
Participants of training courses at our center receive unlimited access to the Cechownia Cafe coffee bar and a two-course lunch.
More information
More information
Contact
Closed trainings
This course is also available as a closed training where the dates, price, locations and the content is settled individually with the Client.
Certificate
After the training course each participant acquires billingual, personal certificate opisowo potwierdzający nabyte umiejętności zgodnie z wdrożoną procedurą PN-EN ISO 9001:2015 TüV NORD Polska
More information
More information
Accommodation
List of hotels near the training location
Please contact us on:
0048 32 4111 000
info@emt-systems.pl
should you have any questions on the course you have chosen
Course program
- Introduction
- introduction of the participants and the facilitator
- organizational matters, discussion of the program and principles of joint cooperation
- basic concepts and definitions resulting from the PN EN ISO 9000 and PN EN ISO 19011:2018 standards
- establishing a common language and common ground for communication
- Audit planning
- objectives and scope of the audit, i.e. understanding the reasons why internal audits are planned
- audit evaluating: effectiveness, efficiency and compliance with requirements
- audit assessing the organization's potential for improvement
- the process of improvement audit using the methodology of improvement projects DMAIC, PDCA
- what competencies should an auditor have? - mind mapping technique using the Xmind program
- setting the agenda, the role of the lead and supporting auditor
- creating audit objectives using the SMART(ER) method
- round 1 of the simulation game
- Implementation of the audit
- convincing to the audit process - KMO method: Benefits / Methods / Expectations for the Boss, Proxy, Auditor
- scheduling an opening meeting according to the KMO
- the ability to build relationships with the auditee and ask questions
- paraphrase - a summary of the conclusions of the audited persons
- providing constructive feedback
- round 2a, 2b, 2c of simulation game
- auditors designing a list of audit questions
- open and closed questions
- evaluation, testing and critical questions
- documenting audit findings and taking notes
- non-compliance management in the audit process
- identification
- classification
- recording according to the WBD principle, i.e. Requirement - Error - Evidence
- methods of collecting audit evidence
- round 3 of simulation game
- Post-audit activities
- corrective, corrective, preventive actions, observations
- analysis of the causes identified during the non-compliance audit
- why-why method (5 whys)
- Ishikawa diagram
- joint planning and accounting for corrective actions
- round 4a and 4b of the simulation game
- Continuous improvement
- Kaizen, or the philosophy of continuous improvement
- round 5 of the simulation game
- use of SWOT analysis, Strengths-Weaknesses and Opportunities-Threats for post-audit analysis of the organization
- round 6 of the simulation game
About us
Catering
In addition to the substantive aspect, the comfort of our training participants is very important to us. We provide students with a climatic cafe and restaurant space, which is a place for refreshments and relaxation during breaks. We invite you to use the coffee bar and the modern massage chair!
During each training day, participants receive:
During each training day, participants receive:
- Unlimited access to the Cechownia Cafe coffee bar, serving tea and high-quality freshly ground coffee. The bar is equipped with:
- NECTO Karisma - a professional espresso machine of Italian production.
- THERMOPLAN BW 4 - a professional espresso machine made in Switzerland.
- Two-course dinner - a combination of traditional, home-made flavors with meals served in restaurants.
