Internal auditor of management systems - simulation game









Course aim:
After completing the training, the participant:- Has comprehensive knowledge of auditing methods, techniques and methods
- Is prepared to act as an internal auditor
Target group:
Employees who are or want to become internal auditors of management systems.Course type
Course level
Duration
Prerequisites
Location
See the laboratory
Dates
Schedule
day 2, h. 9.00 - 16.00
day 3, h. 9.00 - 15.00
Price
Highlights
- A certificate of completion
- Educational aids: scripts
- Access to specialist magazines and technical literature (regarding stationary training)
- Writing aids (pen, notebook) - regarding stationary training
- Complete care of idividually assigned customer service person
- Participant Cards with discounts to partner restaurants / pubs in Gliwice (regarding stationary training)
Catering
More information
Contact
Closed trainings
Certificate
More information
Accommodation
Please contact us on:
0048 32 4111 000
info@emt-systems.pl
should you have any questions on the course you have chosen
Course program
- Introduction
- introduction of the participants and the facilitator
- organizational matters, discussion of the program and principles of joint cooperation
- basic concepts and definitions resulting from the PN EN ISO 9000 and PN EN ISO 19011:2018 standards
- establishing a common language and common ground for communication
- Audit planning
- objectives and scope of the audit, i.e. understanding the reasons why internal audits are planned
- audit evaluating: effectiveness, efficiency and compliance with requirements
- audit assessing the organization's potential for improvement
- the process of improvement audit using the methodology of improvement projects DMAIC, PDCA
- what competencies should an auditor have? - mind mapping technique using the Xmind program
- setting the agenda, the role of the lead and supporting auditor
- creating audit objectives using the SMART(ER) method
- round 1 of the simulation game
- Implementation of the audit
- convincing to the audit process - KMO method: Benefits / Methods / Expectations for the Boss, Proxy, Auditor
- scheduling an opening meeting according to the KMO
- the ability to build relationships with the auditee and ask questions
- paraphrase - a summary of the conclusions of the audited persons
- providing constructive feedback
- round 2a, 2b, 2c of simulation game
- auditors designing a list of audit questions
- open and closed questions
- evaluation, testing and critical questions
- documenting audit findings and taking notes
- non-compliance management in the audit process
- identification
- classification
- recording according to the WBD principle, i.e. Requirement - Error - Evidence
- methods of collecting audit evidence
- round 3 of simulation game
- Post-audit activities
- corrective, corrective, preventive actions, observations
- analysis of the causes identified during the non-compliance audit
- why-why method (5 whys)
- Ishikawa diagram
- joint planning and accounting for corrective actions
- round 4a and 4b of the simulation game
- Continuous improvement
- Kaizen, or the philosophy of continuous improvement
- round 5 of the simulation game
- use of SWOT analysis, Strengths-Weaknesses and Opportunities-Threats for post-audit analysis of the organization
- round 6 of the simulation game
About us
Catering
During each training day, participants receive:
- Unlimited access to the Cechownia Cafe coffee bar, serving tea and high-quality freshly ground coffee. The bar is equipped with:
- NECTO Karisma - a professional espresso machine of Italian production.
- THERMOPLAN BW 4 - a professional espresso machine made in Switzerland.
- Two-course dinner - a combination of traditional, home-made flavors with meals served in restaurants.